Emirates Integrated Telecommunication Services Xad has completed several important projects with du successfully and served customers.
Xad Projects with du
Services Fulfillment & Service Assurance (Provision and Activation of Video (IPTV), Data (HIS, IPVPN, PRI etc) and Voice Services to the customer and managing Operation management desk (OMD), Activation , CSM-Filed departments as per given service level agreements
Incidents | Troubleshooting of du Fixed Network (Pilot Project)
Responsible to attend, escalate and troubleshot the customers complain of existing VAS either remotely or at customer premises. Responsible to handle Technology Support Desk (TSD) , Network Operation Center (NOC) and CSM – Filed Operations departments in order to provide timely services of du hybrid topology customer as per SLA’s.
Migration Project – Al Quoz
Migration and upgrading of network in Al Quoz Community Area. Xad completed project within 6 months time successfully.
Banyat Project – Auditing of Equipment
Xad carried out du equipment auditing and verification project in all du areas successfully. The project needed to ensure each equipment detail used in the field and update in the system and arrange various reports.
Banyat | ANIM Project
Survey of 3500 TER’s including Micro Distribution Frame (MDF), Internal Distribution Frame (IDF), POP rooms all around the Dubai in du fixed network services zones in order to make database of installed equipments details (Mac, port address etc) to have a brief view of du fixed network topology.
Xad provides highly skilled expert Engineers, Technicians and other staff to du.